Get legal advice

Hospital Care & Process Failure Claims

Failures of the safety architecture around the patient, rather than a single clinician's error.

Independent medical expert evidence where required
Clear written costs information before you proceed
Strict time limits apply. Early advice is important
Clinical negligence claims are generally outside the Injuries Resolution Board process

The Dublin Solicitors Bar Association

Civil Litigation Law Firm of the Year, Winner

Law Society of Ireland, Practising Solicitors

AVMA, Action against medical accidents

3 min read Last reviewed 20 May 2026 Reviewed by Ciara McPhillips, Principal Solicitor

About Hospital Care & Process Failures claims in Ireland

Examples of care-setting issues that may require legal and medical review include triage protocols not followed in the emergency department, National Early Warning Score (NEWS) not acted upon as a patient deteriorated, handovers between shifts where critical information was lost, out-of-hours GP services not arranging appropriate follow-up, telemedicine consultations conducted without adequate examination, ambulance response delays, and falls in hospital where prevention measures were not in place. Below are the specific claim types we investigate within this category.

Claim types in this category

Ambulance Service & Paramedic Negligence Claims

When you call for emergency help, you assume that the ambulance service will arrive promptly, assess you accurately, and deliver you safely to the

Blood Transfusion Compensation Claims

Claims involving transfusion errors, contamination or mismatched blood products.

Communication & Handover Failures Claims

Modern healthcare is a complex environment where patient safety relies heavily on the seamless transfer of information.

Dialysis-Related Injury Claims

Claims for patients injured through negligent dialysis treatment or monitoring.

Failure to Monitor & Escalate Deteriorating Patient (NEWS/EWS) Claims

When you or a loved one are admitted to hospital, you place your trust in the hands of the medical team.

General Medical Problems

Claims arising from negligent management of general medical conditions.

Geriatric Medical Negligence Claims

As Ireland's population ages, our senior citizens have become an even more integral part of our community's fabric.

Home Care Negligence Claims

In Ireland, there are approximately 28,000 carers working in home care, and the industry is predicted to bring in €2 billion to the Irish economy.

Hospital Falls & Falls-Prevention Failures Claims

Entrusting a loved one to the care of a hospital is an act of faith.

Hospital Negligence Claims

The number of claims against hospitals for clinical errors and other incidents has risen each year for the last five years, and it’s saddening because hospitals are meant to provide care and healing, not harm.

Hospital-acquired Infection Claims

4% of patients in hospitals.

ICU and CCU Negligence Claims

The care provided in Intensive Care Units (ICU) and Coronary Care Units (CCU) requires the constant attention of a multidisciplinary team working around the clock.

Infectious Disease Mismanagement Claims

Infectious diseases claim the lives of approximately 100 people per 100,000 in Ireland each year, with countless more suffering severe, life-altering consequences.

Informed Consent Failures Claims

Trust is the foundation of every relationship between a patient and their doctor.

Intensive Care Negligence Claims

4 beds per 100,000 people.

Nursing Home Negligence Claims

Elderly residents in nursing homes deserve respectful, compassionate, and skilled care.

Out-of-Hours GP & Walk-in Clinic Negligence Claims

When you or a loved one falls ill outside of normal working hours, you rely on out-of-hours GP services and walk-in clinics to provide safe, competent

Pressure Sore Claims

Pressure sores, or pressure ulcers, are painful and preventable injuries that commonly affect individuals with limited mobility or chronic health conditions.

Rehabilitation Negligence Claims

Rehabilitation is a fundamental human right,essential for individuals to regain dignity, independence, and quality of life.

Serious Injury Claims

Claims for life-changing injuries caused by failures in medical care.

Skin Infection Claims

Skin infections are unfortunately common in Ireland, affecting both physical appearance and emotional well-being.

Telemedicine / Virtual Care Negligence Claims

The rapid shift toward digital healthcare has transformed how medical advice is delivered across Ireland.

Triage Failure & Delayed Triage Claims

The pressure on Emergency Departments (EDs) and Accident & Emergency (A&E) units across Ireland is a well-documented reality.

Real lives.
Real impact.

Behind every case is a person, a family, a life forever changed. These are the voices of those we've supported, their stories of resilience, justice, and hope.

“Gillian, Michael and all the team in the Michael Boylan office. On behalf of Lucas and I, we would like to thank all of you so much for all of your help in bringing a satisfactory conclusion to Lucas's case. We wish your team every success in bringing the same results in the remaining cases and hope that they can now move forward with the rest of their lives. Continued success to all in your team.”

“I am deeply grateful for all the work that has been done on my behalf and honestly, can not thank you enough for your expertise, care and tenacity in seeing my case through its many stages. None of what has been achieved and subsequently secured, would have been possible were it not for you, and your team.”

“I am absolutely thrilled with the outcome and still in shock being honest. I couldn't be more grateful to have had you all behind me through this life changing ordeal. Choosing you to get my case to the finish line was the best decision I have ever made and I really can't thank you all enough for what you have done for me.”

“All the staff were kind understanding and tolerant of me and my family, finding you was a blessing indeed. A Huge Thank You and gratitude, you really are the best Solicitors in Ireland, I speak of you all with the highest respect and fondness.”

“First of all I wish to thank you once again for all the guidance you have given me in relation to this case and of course all the hard work you have put into it. It is a great relief to have reached a settlement and I can now move forward with my life.”